Order information

What Frequency Should I Purchase?
Helium's LoRaWAN Network is built upon 8-channel gateways. It is extremely important that you select the appropriate frequencies for gateway configurati...
Thu, 3 Feb, 2022 at 12:01 PM
Purchased the Wrong Frequency?
If your order has not been packaged and shipped we can simply change the order to the correct frequency.  If how ever you have received your miner we ca...
Mon, 21 Feb, 2022 at 5:31 PM
Using a Frequency in an Unsupported Region
Your miner will only beacon and witness normally if it's deployed in a region that legally allows you to operate a hotspot with the frequency you purcha...
Tue, 15 Feb, 2022 at 1:40 PM
Lost Email Confirmation
If you have checked your inbox and spam folder, but still cannot find an email confirmation, please get in touch with us, email [email protected] and one of o...
Tue, 15 Feb, 2022 at 1:44 PM
Order Information
Here at Nebra, we want to make the order process as painless and transparent as we possibly can. To this end, we have compiled some information below to kee...
Thu, 3 Feb, 2022 at 12:28 PM
Parley Labs Nebra Orders - Batch 4 & 5
Unfortunately Parley Labs are having problems with their payment processor and as such are unable or unwilling to pay us for their batch 4 and batch 5 order...
Thu, 3 Feb, 2022 at 1:04 PM